Privacy Policy
Last Updated: 27th March 2025
Welcome to AlphaOcean.ai (“we”, “us”, “our”). We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
AlphaOcean.ai is a UK-based software-as-a-service (SaaS) provider delivering data-driven tools and analytics to the global shipping sector.
Company Address:
Preston Park House, South Road, Brighton BN1 6SB. United Kingdom.
Contact: Martin Ireland (CEO & Founder)
Data Controller Contact: martin@alphaocean.ai
2. Personal Data We Collect
- Identity Data – name, job title, company
- Contact Data – email address, phone number, business address
- Account Data – login credentials, user preferences
- Technical Data – IP address, browser type, device information, operating system, and usage statistics
- Marketing and Communication Data – your preferences in receiving marketing from us
We do not collect any special category (sensitive) data.
3. How We Collect Your Data
- Forms completed on our website (e.g. demo requests, contact forms)
- Direct interactions via email, phone, or online meetings
- Automated technologies such as cookies and analytics tools
4. How We Use Your Data
- To provide and manage our SaaS services
- To respond to your queries and support requests
- To manage our commercial relationship with you or your organisation
- To improve our website and user experience
- To send you relevant communications (only where you’ve given consent or where we have a legitimate interest)
Legal bases for processing include: performance of a contract, compliance with legal obligations, consent, and legitimate interests.
5. Disclosure of Your Data
We may share your personal data with:
- Trusted third-party service providers (e.g. hosting providers, CRM tools)
- Legal and regulatory authorities if required
- Potential business acquirers in the event of a company sale or restructuring
We ensure all third-party processors comply with UK GDPR obligations.
6. International Data Transfers
Your data may be transferred outside the UK. When we do so, we ensure that appropriate safeguards are in place, such as:
- UK-approved Standard Contractual Clauses
- Transfers to countries deemed “adequate” by the UK government
7. Data Retention
We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, or reporting requirements.
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Erase your data (in certain circumstances)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, contact us at: martin@alphaocean.ai
9. Cookies
Our website uses cookies to enhance your experience and analyse usage. For more information, please refer to our Cookie Policy.
10. Data Security
We implement appropriate technical and organisational security measures to protect your data from loss, misuse, unauthorised access, or disclosure.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Jurisdiction and Governing Law
This Privacy Policy (and any related disputes or claims) is governed by and construed in accordance with the laws of England and Wales. By accessing and using this website or our services, you agree to submit to the exclusive jurisdiction of the English courts for the resolution of any dispute arising out of or in connection with this policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Martin Ireland (CEO & Founder)
Email: martin@alphaocean.ai
Postal Address: Preston Park House, South Road, Brighton BN1 6SB. United Kingdom.
